Frequently Asked Questions

Read our terms and conditions below, to learn booking and cancellation rules, safety and care standards, health requirements, liability limits and emergency/special needs procedures. Contact us with any questions — we’re happy to help.

Our Terms & Conditions

Our Service Area Map

Take a look at our service area map. These areas are roughly shown in the highlighted areas. You can enquire if you are just outside these areas and we will always try to accommodate new clients.

The smaller service area shows where we cover dog walking, pet check-ins and daytime pet sitting. The bigger service area shows where we cover for overnight pet sitting.